7.2 Action Required: Chapters 9 & 10 in BUSINESS COMMUNICATION: Developing Leade

Posted: January 23rd, 2023

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7.2 Action Required:
Chapters 9 & 10 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition McGraw-Hill Education
Watch the short videos at the following link:
7.3 Test your Knowledge (Question):
In chapter 9, you learn about the different types of routine business messages (task-oriented and relationship-oriented). Pick one and write a sample routine message following the element of the selected type.? ———————————————
8.2 Action Required:
Chapter 11 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition McGraw-Hill Education
Watch the short videos at the following links:
7 Workplace Etiquette Tips to Build Stronger Relationships – YouTube
8.3 Test your Knowledge (Question):
In chapter 11, you learn about delivering bad news messages. In your opinion, what is the best way to deliver bad news? What are the advantages and disadvantages of using verbal and written forms of communication?

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