Posted: January 22nd, 2023
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As part of the tasks as RDM, you have been requested to do the following:
1) Your GM has asked you to generate the organizational chart of the rooms division and to
include it in the welcome pack of your employeesso that they have a clear idea of who reports
2) Next week you will be opened, but before that your FOM needs to hand in a detailed list of all
the tasks that your receptionists will be doing per shift. Please write down this list for your
FOM and create a checklist per shift for your Front Desk personnel.
3) Your FOM has handed in the occupancy forecast for the next 2 weeks and has asked for help
to arrange the schedules for the first two weeks of operations. Your Front office department
counts with a FOM, an ASST. FOM and four full time employees. Your opening day is
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