Discuss Southwest’s approach to (a) attracting, (b) developing and (c) retaining human capital (i.e., employees, talent).
Posted: July 1st, 2022
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Review the Case attached and answer the following discussion questions:
1. Discuss Southwest’s approach to (a) attracting, (b) developing and (c) retaining human capital (i.e., employees, talent).
2. Considering the resource-based view, discuss the basis of Southwest’s competitive advantage and the potential challenges to its strategy.
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