Learning Outcomes: 1.1 Recognize and memorize concepts of communication theory

Posted: January 19th, 2023

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Learning Outcomes:
1.1 Recognize and memorize concepts of communication theory as they affect business organizations and the individuals in them.
3.1 Analyze effective business letters, memorandums, and case studies.

Assignment Question(s):
Part 1
Find a job announcement for a position of interest to you and answer the following:
Group and categorize the key abilities and attributes that are being sought.
Create either a chronological or functional résumé
Explain why you selected this type of résumé.
Part 2
In the role of a customer, write a claim letter to a company asking them to compensate you for the harm their products caused to your houseplants
Now, assuming you are the claims supervisor in that company and you want to respond negatively to the claimant, what communication channel would you choose and why?

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