Posted: January 30th, 2023
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250- 400 words, APA 7 format, in-text citation, Use at least two (2) scholarly references to substantiate your work. Please write in the present tense. Please provide a copy of all references used.
Discuss the following points regarding the evolution of total quality management concepts:
Prior to the advent of the total quality management concept, what was senior management’s typical approach toward quality?
In your discussion, provide an example showing management’s typical approach toward quality.
What has led to the more comprehensive strategic view of total quality management?
What are the benefits of a more comprehensive strategic view? Please support your discussion with an example.
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